all your questions answered...

Our products

What are Grub insects fed on?

Grub’s worms and crickets are fed a combination of cereals and carrots and our grasshoppers are fed grass and bran, making our insects tasty and nutritious.

Are Grub’s insects safe to eat?

Grub’s insects are reared specifically for human consumption and that is why they have a diet fit for human beings.

How do I cook the insects?

There are many different methods of cooking insects. For information as well as some great recipes you can try, visit our Recipes page. There is even an opportunity for you to send in your own tasty creations, with a chance of winning a prize.

Orders

Where is my order confirmation?

We’re sorry you haven’t received order confirmation. Please email us at orders@eatgrub.co.uk with your personal and purchase details and we’ll see what the problem is and get back to you as soon as possible.

Where are my insects?

We’re sorry there has been a delay in receiving your produce. Please forward your Order confirmation to orders@eatgrub.co.uk and we will see what the problem is and get back to you as soon as possible.

Allergy advice!

Insects are a great food, but they may not agree with everyone! If you are allergic to shellfish, you may be allergic to insects as well. Nibble with caution.

Deliveries

How will my insects be delivered?

All orders are sent within the UK via Royal Mail. Standard delivery is by 2nd class post and takes 3-5 business days, 1st class post is a bit quicker at 1-2 business days. International delivery is shipped via Royal mail International and can take between 5 – 10 working days.

Shipping

Items within the UK will be shipped either first or second class depending on the option chosen. Pricing is calculated by weight of produce under Royal Mail terms of what is considered a small parcel. Grub does not add on any handling fee to you.

For international deliveries Royal Mail International is used. Pricing is calculated by weight of produce under Royal Mail terms of what is considered a small parcel. Grub does not add on any handling fee to you. We cannot accept any responsibility for products imported into other countries, and purchases are made at your own risk. Grub cannot give refunds on any undelivered international purchases and we recommend using our tracked delivery option to avoid any potential disappointment.

Returns

Can I return the insects that I bought?

All sales are final, however if there is a problem with your produce, or you weren’t happy for any reason, please get in touch at info@eatgrub.co.uk as we’d love to hear your feedback so that we can make Grub better.

Events

When is Grub’s next event?

Please check the Events page for all upcoming event information and sign-up to our mailing list to be the first to know where we will be next.