Where do you get your insects from?
We try and source out insects as locally as possible, with the majority supplied from farms in Holland. By doing this, it makes our process more environmentally-friendly, adding to insects’ sustainability credentials.
Why should I eat insects?
They are the food of the future! As the population continues to grow at the current rate and the level of meat consumption stays so high, we need an alternative and more sustainable source of protein.
All insects have different nutritional profiles, crickets can contain 69% protein and have all nine essential amino acids. They are high in fibre and vitamin B12, as well as being a great source of iron, calcium and Omega 3 and 6.
As they need a fraction of land, feed and water to be farmed, they are a very attractive alternative source of protein.
What are Eat Grub's insects fed on?
Eat Grub’s worms and crickets are fed a combination of cereals and carrots. Our grasshoppers are fed grass and bran, making our insects tasty and nutritious.
Are Eat Grub’s insects safe to eat?
Our insects are reared specifically for human consumption and that is why they have a diet fit for human beings.
How are the insects killed?
The crickets are put into a freezer, which puts them into hibernation mode asleep, which then culls them. They are then dried or roasted and ground into a powder.
Are they vegan/vegetarian?
No. However, depending on people’s reasons for being vegetarian, they may be okay with eating insects (for example, environmental reasons).
Are they Organic?
Our insects do not come from organic certified farms, however, we ensure our insects are only fed natural veg and grains.
What are your Eat Grub bars free from?
The Red Berries & Orange and the Cacao & Coconut bars are nut, dairy, soy free/gluten free. The Blueberry & Almond is free from all of the above except from nuts.
Why are your Eat Grub bars only 12% protein?
As an energy bar, they are not supposed to be as high in protein as a protein bar. These bars are 4:1 (Carb to Protein) making them good for endurance sports, before going to the gym, an afternoon snack etc.
How many crickets are in each Eat Grub bar?
There are about 15-20 crickets in each bar (but they are roasted and milled into a fine powder).
Do you lose some of the nutrients during the process of making the Cricket Protein Powder?
No, the cricket powder is tested after the process has already been conducted. The ingredients, for the bars, are then cold pressed together (instead of cooking them) to avoid losing any nutrients.
What breed are the insects that Eat Grub use?
Crickets – Acheta Domesticus (the house cricket)
Mealworms – Tenebrio Molitor
Buffalo worms – Alphitobius Diaperinus
Grasshoppers – Locusta Migratoria
How do I cook the insects?
There are many different methods of cooking insects. For information as well as some great recipes you can try, visit our Recipes page. There is even an opportunity for you to send in your own tasty creations, with a chance of winning a prize.
I haven’t received my confirmation/order yet
We’re sorry. Please email us at firstname.lastname@example.org with your personal and purchase details and we’ll see what the problem is and get back to you as soon as possible.
Insects are a great food, but they may not agree with everyone! If you are allergic to shellﬁsh, you may be allergic to insects as well.
Items within the UK will be shipped either first or second class depending on the option chosen. Pricing is calculated by weight of produce under Royal Mail terms of what is considered a small parcel. Eat Grub does not add on any handling fee to you.
For international deliveries Royal Mail International is used. Pricing is calculated by weight of produce under Royal Mail terms of what is considered a small parcel. Eat Grub does not add on any handling fee to you. We cannot accept any responsibility for products imported into other countries, and purchases are made at your own risk. Eat Grub cannot give refunds on any undelivered international purchases and we recommend using our tracked delivery option to avoid any potential disappointment.
All sales are final, however if there is a problem with your produce, or you weren’t happy for any reason, please get in touch at email@example.com as we’d love to hear your feedback so that we can make Eat Grub better.
INFORMATION COLLECTED BY OUR WEBSITE
- WHAT WE COLLECT For the purpose of making an enquiring or placing an order, our website may collect the following information. Your name and appropriate contact information including email address, address, preferences and interests. Other information relevant to customer surveys and/or offers may also be requested.
- WHAT WE DO WITH THE INFORMATION COLLECTED We require this information to understand your needs and provide you with more information for the product(s)/service(s) you have requested. Your information may also be stored in a CRM system for Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to or email us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
- WEBSITE SECURITY We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
- PAYMENT SECURITY We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will never store your credit/debit card information on our website. All electronic transactions you make to or receive from us will be encrypted using SSL technology and will be transferred and processed by Stripe. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.
- EXTERNAL LINKS Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
AN INTRODUCTION TO COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
COOKIES DEPLOYED BY OUR WEBSITE:
- ensure that functionality operates as intended
- remember your choices and preferences during and between visits
- allow you to share pages via social network widgets like Facebook, Twitter and AddThis
- allow you to interact with our website by leaving comments or opinions
- post enquiries via our Anti-Spam enquiry form
- track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website
COOKIES ARE NOT DEPLOYED TO:
- collect any personal identifiable information (without your express permission)
- collect any sensitive information (without your express permission)
- pass data to advertising networks
- pass personally identifiable data to third parties
- pay sales commissions
COOKIES USED BY OUR WEBSITE
- SOCIAL NETWORK SHARING We encourage users to share our content and/or like our on profile on the popular Social Media websites Facebook, Twitter, YouTube, Google+ and LinkedIn. In order to make ‘Social Sharing’ accessible, our website utilises widgets either provided directly from the Social Networks and/or via amalgamative widgets from third parties such as AddThis. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.
- ANALYTICAL TRACKING Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.
- COOKIE CONSENT CHECK As mentioned above, upon your first visit our website displays a banner at the top of the page alerting you about cookies being deployed by our website. In order for our website to remember your choice of opting-in, we store an anonymous cookie to remove the alert banner for 28 days. To prevent this cookie being stored, simply do not accept and close the alert. If you have already accepted the alert and you wish to remove the cookie, please clear your cookies within your browser settings.
- WORDPRESS Our website, either in full or in part, is built on the popular open-source CMS framework – WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website’s content. If you do not wish to participate in commenting on our website, WordPress will not deploy any cookies onto your device. Cookies will only be created by WordPress if you actively register or comment via the clear forms on our website.
- ENQUIRY FORMS Visitors can choose to contact us via enquiry form(s) on our website. In order to prevent spam enquiries, we protect our forms with a ‘CAPTCHA’ challenge to ensure the submission is from a living person, rather than a computer bot. This CAPTCHA challenge creates a cookie that is used only to check the input response from the user is correct. The CAPTCHA cookie does not store any other information from your enquiry.
- GOOGLE MAPS/PLACES Our website may have our Google Maps/Places profile embedded within an iframe. Google Maps creates cookies that enable the functionality of their powerful mapping software. No personal information is stored or shared on the cookies deployed by Google Maps/Places
HOW TO DISABLE COOKIES
Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google. If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – http://en.wikipedia.org/wiki/Spyware. As mentioned earlier in this page you call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.